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FloorLink.net - Managing Your Customer and Sales Team to Grow Flooring Sales


Hosted Customer Contact and Sales Team Management System

FloorLink.net is a sales team management system that tracks marketing and sales activity in REAL TIME. It is best suited for flooring retailers, distributors and contractors who need to manage sales teams and multi-location operations. With FloorLink.net, you can track things like:

  • Lead generation by ads/campaigns and their assignments to reps
  • Conversion rates of each sales reps and the contact history
  • Potential sales revenue in the sales pipeline to be closed in next two months
  • Comprehensive lead and sales activity reporting 

Key Benefit

  • Know where to spend your marketing dollar effectively

FloorLink.net tracks lead sources, assignment and conversion rate by each campaign.

  • Know who to reward and promote and who needs to improve

FloorLink.net tracks conversion rate by sales rep.

  • Know estimated sales revenue in the pipeline

FloorLink.net tracks potential sales opportunities in the pipeline.

  • Integrated with FloorEstimate Pro 5 software

Measurement and estimates are saved online with each sales opportunity so they can be accessed from home, office and even customer home.

  • Coordinate store-wide installation schedule

Request and view store installation schedule by sales reps from anywhere. 

 

Success Cases

 

Easy Deployment

FloorLink.net can be deployed easily within a week with following three steps:
  • Initial consultation with Floor Covering Soft or its consulting partners
  • Deployment plan is created by the internal project manager
  • Implementation and monitoring.

 

Training and Support

Online training is included in the subscription. On-going questions and support are free with live & in-house customer service representatives. 

Onsite training available with additional travel and lodge expenses. 

 

Subscription Cost

For subscription and support questions, please contact Latisha Augustine at 1-866-928-3326 (1-626-683-9188 International) for details on account setup and customization options. support@FloorCoveringSoft.com

 
Features/Plans  Basic Silver  Gold  Platinum 
Sales Leads Tracking         
Account Management        
Sales Opportunity         
Contact Management         
Scheduling
Task Management
Basic Reporting
FloorEstimate Pro Estimating Tool (RETAIL Online Edition)    
Vendor B2B Catalog Download: (Shaw, Mohawk, Beaulieu, etc)    
Advanced Scheduling (email alert, repeated schedule, etc.)  
Document Sharing  
Support Ticket and Issue Tracking      
Installation Crew Scheduling (daily slot planning and allocation)  
Inventory Tracking (instock, out stock, transfer, search)    
Email Marketing & Campaign1  
Phone Tracking (in and out log, search; hardware and setup required2      
         
Plan Fees  Standard Silver  Gold  Platinum 
5-User Pack $99/month $149/month $199 /month $249 /month
Additional Users $20 /mo/user $25 /mo/user $30 /mo/user $30 /mo/user
 
         

1. There is a limit on number of emails to be sent daily and terms regarding anti-spamming and other rules will be enforced.

2. A hardware tracking modem box needs to be connected to the telephone switching box. FloorLink.net Phone Server Program needs to be installed on a computer in the local network, and client tracking program needs to be installed on each computer. Setup costs may occur during installation by a telephone specialist. There will be a cost for tracking modem box and FloorLink.net software depending on the number of phone lines to be tracked. Please call reps at 626-683-9188 for details on this feature. 


Major Functional Features

  • Lead: profiling, assignment, conversion and tracking

  • Account: sales opportunity tracking, diagramming, estimates, scheduling

  • Contact: manage account contact information

  • Opportunity: sales activity scheduling, estimated sales amount, planning, logs

  • Online Diagram Tool: create diagram and estimates

  • Vendor B2B Catalogs: view up-to-date vendor product prices and specs (downloaded from vendor daily)

  • Schedule: manage sales rep activity systematically

  • Installation: job scheduling request and allocation

  • Task: various task tracking for on-going activities

  • Document:  upload and share price book, forms, catalogs

  • Report: comprehensive report types on lead and sales

  • Company Settings: setup stores/departments, access rights

More Detailed Features (including Report Types) ...

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